d888 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a d888 player in the Philippines.
Your Privacy Matters to d888: This Privacy Policy ("Policy") describes how d888 ("d888," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors who use the d888 platform at https://d888.one. By registering an account or using d888, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the d888 Terms & Conditions.
d888 is the Philippines' trusted online casino and sportsbook, serving Filipino players across Manila, Cebu, Davao, Quezon City, and beyond. As a responsible gaming operator, d888 takes the privacy and security of your personal data seriously. We are committed to handling your information transparently, lawfully, and in accordance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Policy applies to all personal data collected through the d888 website at https://d888.one, any mobile-optimized versions of the platform, and all communications between you and d888, including customer support interactions via email and live chat. It applies to all registered players, prospective players, and visitors to the d888 platform.
Please read this Policy carefully. If you have any questions about how d888 handles your personal data, you may contact our Data Protection Officer using the contact details provided at the end of this Policy.
d888 collects the following categories of personal data from players and platform users:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys ID, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code) |
| Financial Data | GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Account Data | Username, encrypted password, account preferences, bonus history, gaming activity logs |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, pages visited |
| KYC & Verification Data | Copies of government-issued identification documents, proof of address documents, selfie photographs for identity verification |
| Communications Data | Records of support chat conversations, emails sent to d888, feedback and complaint submissions |
d888 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance (e.g., self-exclusion records).
d888 collects personal data through the following means:
Information you provide directly when registering a d888 account, completing KYC verification, making deposits or withdrawals, contacting d888 support, or participating in promotions and surveys.
Technical data collected automatically when you access the d888 platform, including through cookies, web beacons, log files, and similar tracking technologies. This data helps d888 understand how players use the platform and improve the overall experience.
d888 may receive data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics providers. All third-party data sharing is conducted under strict data processing agreements.
d888 uses your personal data for the following purposes:
d888 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
d888 does not sell your personal data to third parties. d888 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:
All third parties with whom d888 shares personal data are required to maintain appropriate technical and organizational security measures and to process data only for the specified purposes.
d888 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Specific retention periods include:
When personal data is no longer required, d888 will securely delete or anonymize it in accordance with our data disposal procedures.
d888 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While d888 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your d888 login credentials and for notifying d888 support immediately if you suspect unauthorized access to your account.
d888 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The types of cookies used by d888 include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the d888 platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by d888:
To exercise any of these rights, please contact d888's Data Protection Officer at the email address provided in the Contact section of this Policy. d888 will respond to all valid requests within thirty (30) days.
d888 is strictly intended for players aged 21 years and above. d888 does not knowingly collect personal data from individuals under the age of 21. If d888 discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted, and any funds will be returned to the depositing payment method.
If you are a parent or guardian and believe that a minor has registered on d888 or provided personal data to d888, please contact our support team immediately at the email address below so we can take prompt action.
d888 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, d888 will notify registered players via email or through a prominent notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of d888 following the posting of a revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how d888 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by d888, please contact our Data Protection Officer. Our support team is available 24/7 to assist Filipino players across Manila, Cebu, Davao, Quezon City, and all other areas of the Philippines.
Email: [email protected]
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.
Six core principles that guide how d888 handles your personal data every day.
d888 uses SSL/TLS encryption, at-rest data encryption, and strict access controls to keep your personal and financial information safe from unauthorized access at all times.
d888 never sells your personal data to third parties. Your information is shared only with trusted service providers under strict data processing agreements, and only for the purposes described in this Policy.
Under the Philippine Data Privacy Act, you have the right to access, correct, and delete your data. d888 honors all valid data rights requests within 30 days and supports your right to lodge complaints with the NPC.
d888 retains your data only as long as legally required — typically five years for KYC and transaction records under Philippine AML regulations — then securely deletes or anonymizes it.
d888 gives you control over non-essential cookies. Only strictly necessary cookies run without your consent. Analytics and marketing cookies require your explicit opt-in and can be withdrawn at any time.
d888 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and PAGCOR regulatory requirements, ensuring your data is handled lawfully and transparently at every step.
Your privacy is protected every time you play at d888. Login to your account or explore our full range of casino games and sports betting options available to Filipino players.
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